Tag Archive for: research

hexagons with business icons
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Are you making a BIG mistake in times of economic uncertainty?

During uncertain economic times, it’s easy to cut Marketing budgets, prioritizing new customer acquisition over what you invest in current customers – the most important people in your world. If you nurture and serve your current customers…
Hand holding young plant

Know Your Why

At the beginning of every new year, we hear ‘what’ resolutions our family, friends, and colleagues are making and ‘how’ they plan to implement these changes in their lives. To save money by creating a budget or to lose weight by healthy…
business woman on airplane

Asynchronous Work in 2023

I’ve been following Anne Helen Petersen for years, first on Facebook, then on Instagram, and now I’m a paid subscriber to her Culture Study newsletter. The prompts she poses to her readers about culture and work, and her responses to those…
science and technology illustration

Moon shot and chaser

Reading about NASA’s Orion spacecraft and its mission to the moon, the exuberant tone of the PR took me back. There seemed a real effort to make the mission seem the first step of many, to make its success a harbinger of additional successes…
businessman showing his phone

The beautiful chaos has given us some entertainment the past few weeks. Some of my favorite stories:

Grifters gonna grift-the fraud of FTX and over a million customers left hanging. https://www.bbc.com/news/technology-63624894Not many people like Zuck’s version of the metaverse. Shocking, I know. But hey, Roblox is rocking over 200 million…
exchanging money

Money CAN Buy Happiness

I often hear the phrase, “money can’t buy happiness.” Generally, people who disagree with this statement are likely to define or base their happiness on the quantity/qualities of their material possessions. As someone who dreams of one…
Planning Chart for Financial Project
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It’s Time for Product Roadmap 2.0

Ideba provides win/loss, CSAT, and voice of the customer research for clients. Additionally, our creative group is tapped to refine organizations’ product roadmap. This provides an opportunity to examine the nexus between customer needs,…
smiling smartphone
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Know What Your Customers Expect from Your Solutions — and Your Company

Judging from the customer satisfaction score (CSAT) and voice of the customer (VOC) research Ideba regularly conducts, customer expectations seem to be funneling into two main categories. The categories define what customers expect from the…
ability analysis

Quantitative Meets Qualitative

Transitioning from scientific research into a world of business and market-related qualitative research was a very defining and enlightening step in my career. Given many opportunities to learn by example from my experienced colleagues, there…