Winter is Here

I have a confession to make. I haven’t watched the new episode of Game of Thrones yet. While I am a fan of the show, I’m still a season behind (which made researching the show without reading any spoilers particularly treacherous). It’s…

University Admissions Scandals. Turning a negative into a positive.

Over the past few weeks, we have all had front-row seats to the University Admissions Scandal, which we all recognize is wrong on so many levels – especially the impact it has had on talented, gifted students that were truly worthy of places…

Why Aren’t You Responsive?

I often judge professionals by their responsiveness, or lack thereof. Communication is a key component of providing exceptional client service. When I say “client”, I don’t mean just the external person you are servicing. Client’s…