We Are the Champions: Leveraging the Power of Customer Advocacy

If you live in the Pacific Northwest, moss is a part of life. The moist temperate climate is the perfect breeding ground for spores to spread easily and quickly. If you leave something outside all winter, I guarantee that by the spring solstice,…

Not all clients are created equal.

My curiosity was captured by a question posed last week on LinkedIn… "Is the customer always right?" I thought about it from a couple of other angles: "Do vendors always have to act in a subservient manner, and do good and bad clients…

Am I Built for the Future?

Here's the thing: I'm a Gen X guy, smack dab in the digital evolution crossroads, with a suitcase full of gadgets that have turned into nothing more than high-tech doorstops. My journey began with the unforgettable screech of dial-up internet,…

The Power of Stretching

        I. The Desk Dilemma Maintaining a healthy work-life balance with a desk job can be a real challenge. With most of our time spent hovering over our desks and staring at our devices, our bodies feel the strain. Although desks serve…