hand holding water bottle

Can Advertising Make Everything Free?

I may be late hearing about this organization called FreeWater ("The World's First Free Beverage Company"), but upon learning of them I was dropped into an existential black hole where, for a moment, everything I had once thought about consumerism…
sunrise at beach

Summer is Here… Start Your Day with a Smile

Today marks the official start to summer. I am lucky enough to live in a small beach town in New Jersey (as non-locals call it “The Jersey Shore”). As the sun starts to rise earlier and earlier, I find it much easier to wake up and get…
smiling smartphone

Know What Your Customers Expect from Your Solutions — and Your Company

Judging from the customer satisfaction score (CSAT) and voice of the customer (VOC) research Ideba regularly conducts, customer expectations seem to be funneling into two main categories. The categories define what customers expect from the…
tradeshow booths

Returning to In-Person Conferences

I had the chance to visit the RSA Security Conference yesterday at the Moscone center in San Francisco. Yes, it has been a while. But everyone there was returning with enthusiasm. The booth designs were brimming with energy and ideas. The hosts…
time to evaluate

Lack of an Agenda

As we continue to operate in a mostly virtual work environment, Zoom calls are still alive and well. As a matter of fact, I’d argue that we have far too many Zoom calls. If everyone was back in physical offices, there wouldn’t possibly…