pocket watch

Take the Time, Invest in Training

Training is fundamental for any business regardless of size or industry. Unfortunately, so many companies have opted for the ‘sink or swim’ option, since they have a hiring need and want someone to come in and hit the ground running.…
pile of newspapers

Do that. No, don’t do that

I have learned to largely ignore headlines about the latest study proving that “X” is actually bad for you or that you should never do “Y”.  And for good reason: I’ve grown sick of seeing a subsequent study that claims to prove…
young boy with cardboard jet pack

Wingsuit Customers

As we fast approach the era of low friction and personalized customer interactions, businesses are facing shifts that have dramatic impact on their operational models.  The sweet collision of user expectations and technology doesn’t allow…
cubes changing from fact to fake

Big Brother Is Not Winning

Are you someone who leans toward “ownlife?” Perhaps you are perpetrating a “thoughtcrime?” Questions you’d ask yourself in the world of Big Brother in George Orwell’s 1984.  These propaganda terms helped influence the minds of the…