Do that. No, don't do that

I have learned to largely ignore headlines about the latest study proving that “X” is actually bad for you or that you should never do “Y”.  And for good reason: I’ve grown sick of seeing a subsequent study that claims to prove…

Wingsuit Customers

As we fast approach the era of low friction and personalized customer interactions, businesses are facing shifts that have dramatic impact on their operational models.  The sweet collision of user expectations and technology doesn’t allow…

Big Brother Is Not Winning

Are you someone who leans toward “ownlife?” Perhaps you are perpetrating a “thoughtcrime?” Questions you’d ask yourself in the world of Big Brother in George Orwell’s 1984.  These propaganda terms helped influence the minds of the…