Tag Archive for: research

Client Service Takes a Hit when Triple Booking Yourself for Meetings

In today's fast-paced world, juggling multiple tasks and meetings has become the norm for many professionals. While it may seem like a way to be more efficient (which I’ve now heard from several clients), it’s dangerous to triple-book your…

Ways to safely use ChatGPT

The title of this blog was chosen intentionally. With any new technology, we must proceed mindfully and avoid dangerous situations. In the case of using ChatGPT, my feeling is that companies dealing with sensitive client information must be…

7 Ways to Keep Customers Happy  

In a world with a growing number of vendors for a variety of commodities, it can be tough to attract and retain customers. For example, if I get sick of one streaming service because they increased their prices or updated their household sharing…

‘Everyday People Doing Everyday Things’ Videos

Has anyone found their family (kids in particular), friends, or themselves interested in watching videos of everyday people doing everyday things lately? Nothing spectacular, like professional sports or performances, but simple or routine activities?…

Research, Consulting, and Crocheting

My aunt recently taught me how to crochet, and I love it! As a research analyst and coordinator, I’ve learned the many ways that crocheting relates to my profession and helps me continue to provide quality work. I thought this blog would…

Five minutes (or more, if you have them!) to better health

My weather app shows it’s going to be beautiful in Philadelphia next week, and forecasts like this are only one of the many reasons June is my favorite month of the year. It’s so much easier to get out of bed and take that walk before work…

The impact of confirmation bias on decision making

The other day I was watching a YouTube video, which depicted various “mind traps” that affect how we see the world. Mind traps in the world of psychology are called cognitive distortions, aka ways our brain can trick us into a false reality.…

The Journey to the 4 Day Work Week

The Journey to the 4-day work week is just getting started. This trend is at full capacity and has brought the attention to multiple countries, thousands of employers, and millions of people. So far, there have been reports from multiple countries…

The Bouba/Kiki Effect: Understanding the Relationship of Sound and Meaning

Bouba and Kiki are two words invented by the German psychologist, Wolfgang Kohler, in his late 1920’s research exploring the connection between sound and meaning. Participants were asked to match two abstract shapes with two made-up words…

Finding Flow

I’ve been thinking a lot about peak performance lately, and not just because my Philadelphia Eagles lost the Super Bowl after the entire pregame broadcast team picked them to win. I promise, I’m going to stop talking about this… eventually. We…