Five multiracial friends watching videos on smartphones

‘Everyday People Doing Everyday Things’ Videos

Has anyone found their family (kids in particular), friends,…
woman's hands crocheting

Research, Consulting, and Crocheting

My aunt recently taught me how to crochet, and I love it! As…
people feeding a dog

The Cheese Tax

I’ve noticed a lot of marketing has adopted heavier tones…
Middle-aged man with gray hair and beard

Five minutes (or more, if you have them!) to better health

My weather app shows it’s going to be beautiful in Philadelphia…
man talking into microphone and waving at computer

The Power of Exceptional Service: The Art of Effective Communication and Responsiveness

In today's fast-paced world, where customers have numerous options…
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The AI threat is news again

AI is having another moment. Every few years it grabs the attention…
people in negotiation

Active Listening: The Meaning Behind the Message

How we listen has a measurable effect on the quality of information…
conversation around table

The impact of confirmation bias on decision making

The other day I was watching a YouTube video, which depicted…
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Strengthening Our Team and Community Through the Bowery Mission Initiative

Last week, our remote team members from across the country gathered…

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