chatbot illustration

Chatbots, Siri and Alexa

Little chatbot bubbles continue to appear more frequently in our digital lives.  I find myself using them most often when I can’t get a reasonable time estimate from a customer service line.  Talking to a human (especially one…
piggy bank with crown

Is Cash Still King?

99% of the time I do not carry cash (dollar bills or coins) with me when I leave my house. I rely exclusively on Chase Sapphire credit card for purchases for a couple very key reasons. The biggest benefit of only using plastic…
streaming illustration

Streaming is the New Cable Bundle?

Streaming is the New Cable Bundle? Ahh streaming… the revolutionized way to watch all your favorite TV shows and movies for a fraction of the price of the dreaded TV bundles. But will this bliss continue into the future? With the…
international teamwork illustration

Collaborative

Thinking of just one word to encapsulate Ideba is hard. I’m writing this post directly after being asked once again, “What is it you do exactly?” When people ask me what it is I do for work, I almost wish I was an accountant (almost).…
elephant in the wild

From Uganda 2019 to 2020

One of the greatest things about working at Ideba is the chance we are given to give back and a few weeks ago I had the opportunity to visit and help support the kids and community at Mpondwe Lhubiriha Secondary School in Uganda. During…
three sprouting plants

Growth

Considering the increasing importance of culture in the workplace, picking “Growth” as the one word that describes Ideba was a fairly easy choice. Growth from a professional perspective – growing as a team and as a company; as…
hands reaching in

Supportive

As you’ve probably been reading, everyone at Ideba has been posting a blog of the one word that represents Ideba, from their point of view. When I was asked to come up with my one word, “supportive” immediately came to mind. This for…
five stars

Service serving the work

I have not spent my career in customer-facing positions. Far from it. I have always lurked behind-the-scenes where the ‘better mousetraps’ are built. It’s always been someone else job to present those mousetraps to the world. When…
hands holding a globe

Citizen

I casually asked my eight-year old what “Citizen” meant.  He answered with “A person who is good to other people in the city.”  I challenged him a bit on if someone was travelling, and in another city, how could someone still be…