Tag Archive for: CSAT

The Power of Feedback

In today's competitive business landscape, understanding and…

The Subjectivity of 1-10 Scale Ratings: Navigating Nuances in Customer Satisfaction

Customer satisfaction ratings serve as a vital tool for us at…
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Are you making a BIG mistake in times of economic uncertainty?

During uncertain economic times, it’s easy to cut Marketing…
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Using Research to Set Goals for 2022

As the new year approaches, we are all likely reflecting on…
What our clients say

You Won’t Know If You Don’t Ask

Qualitative research is an effective means of collecting information…
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An Ever Evolving Role at an Ever Evolving Company

When Ideba was founded in 2010, we had three service offerings:…

Ideba is a consulting, research and creative firm focused on providing measurable benefits to our clients while creating positive change in the communities in which we do business. We do not define our success principally on the bottom line, but on the success we create for our customers.

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Your customers don’t just want data. They want direction.

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