Tag Archive for: customersatisfaction
The Subjectivity of 1-10 Scale Ratings: Navigating Nuances in Customer Satisfaction
Customer satisfaction ratings serve as a vital tool for us at Ideba to gauge the success of not just our client’s products and services, but our own work as well. The quintessential 10/10 rating is often the coveted benchmark. However, beneath…
Airbnb’s White-Glove Experience vs. the Mediocre Standard
Airbnb has become a pioneer in the world of hospitality, not only for its diverse array of accommodations but also for the unique experiences it provides in terms of client service. As a frequent traveler, I use Airbnb to book exclusive, affordable…
The Potential of Customer References and Word of Mouth
Advertising campaigns flood every inch of our lives in today’s fast-paced digital age, and finding trustworthy information can be overwhelming. As a customer looking for high-quality dining experiences, I recently began using Yelp more, an…
7 Ways to Keep Customers Happy
In a world with a growing number of vendors for a variety of commodities, it can be tough to attract and retain customers. For example, if I get sick of one streaming service because they increased their prices or updated their household sharing…
Do You Believe?
OK, that’s a question we often think of during the Holiday season, and many of us think back to early childhood years, when Santa was very real.
In the last few weeks, I’ve reflected the importance of “belief” for a whole different…