
Summer is Here… Start Your Day with a Smile
Today marks the official start to summer. I am lucky enough…

Know What Your Customers Expect from Your Solutions — and Your Company
Judging from the customer satisfaction score (CSAT) and voice…

Returning to In-Person Conferences
I had the chance to visit the RSA Security Conference yesterday…

Lack of an Agenda
As we continue to operate in a mostly virtual work environment,…

Do You Believe?
OK, that’s a question we often think of during the Holiday…

Quantitative Meets Qualitative
Transitioning from scientific research into a world of business…

A Letter to The Graduating Class of 2022
Dear Class of 2022,
Congratulations! You finally made it!…

The 2022 Penn Relays
Philadelphia is an awesome city for running and biking, and…

Overcoming Nervousness when Interviewing and Presenting
When I first started my career doing phone and in-person interviews…