Tag Archive for: service

five stars

Service serving the work

I have not spent my career in customer-facing positions.…
customer service wordcloud

Facts About Customer Service

If you’ve been following my past blogs, you have probably noticed…
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Ownership is the First Step to Resolution

A common complaint voiced by customers dealing with a company’s…
wow cartoon

Things That Make You Say “Wow!”

As a market researcher, I am thrilled when trends and dynamics…
help center illustration

The Value of Services

I’ve taken a good college try at the smart home, from August…
shaking hands

Relationships Matter, but not in Isolation

As Ideba celebrates its ninth birthday, I thought it would be…
reception desk with bell

Bad Service Sabotages Second Chances

I am such a stickler for good service it pains me. I’m constantly…

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