Tag Archive for: marketing

Transforming Customer Service Through our Bespoke White Glove Service Training
The line between ordinary and extraordinary customer service…

‘Everyday People Doing Everyday Things’ Videos
Has anyone found their family (kids in particular), friends,…

The Cheese Tax
I’ve noticed a lot of marketing has adopted heavier tones…

The Power of Exceptional Service: The Art of Effective Communication and Responsiveness
In today's fast-paced world, where customers have numerous options…

Active Listening: The Meaning Behind the Message
How we listen has a measurable effect on the quality of information…

The Bouba/Kiki Effect: Understanding the Relationship of Sound and Meaning
Bouba and Kiki are two words invented by the German psychologist,…

Shared experiences – still a staple to our culture?
Two events in the world of sports last month prompted me to…

Tell The Truth, But Make It Fascinate
While getting my degree in advertising at Portland State University,…

Are you making a BIG mistake in times of economic uncertainty?
During uncertain economic times, it’s easy to cut Marketing…