Tag Archive for: development

clapping for business leader

Engage Your Customers; Unlock Your Future Potential

Seems like the customer was always right, after all. Innovation doesn’t start with brainstorming in a small room of executives, it starts with unmet needs in the market, then delivering solutions that meet or resolve customer needs. How do…
customer word cloud

5 Tips to Enhance Customer Service Experience

It should come as no surprise that a lack of training negatively impacts overall customer service. If you don’t train your staff as part of their onboarding, making it the foundation of their job, you are setting them (and yourself) up…