Posts

businessman race hurdle competition. business concept

There are no Winners if you don’t Compete

In a world without competition there are no winners, but there are also no losers. There are no prizes to be won, but there is also nothing to motivate you to try something new. Without competition, there is no drive to improve. In the business…
Map of Asia

Remembering Asian Market Diversity

Last year, I was fortunate enough to spend four months living in Singapore while attending a local university. One of the classes I took discussed the huge variances among Asian countries and regions, areas often lumped together and deemed similar…
mature businessman and young work colleague discussing business while sitting together at a table in an office boardroom

A Different Approach to Performance Evaluations

Business professionals understand the purpose and value of performance evaluations. Most large businesses offer employees an evaluation once per year. Executives often claim the benefits of conducting evaluations revolve around career development…
an owl with glasses is reading a book in the woods

You Get What You Give

This is an important week in my professional life. I am celebrating five years of service with Ideba, and it has caused me to look introspectively at my time as an intern, a research analyst, and a research manager for the company. Although…
Magnifying glass on page of book

Brand Building: Research First

Great branding is the most direct and powerful way for your company to tell the world who you are and what you stand for. But how do you filter all your creative design options to both please the client and reach consensus within your team? Even…
frustrated traveler with luggage

Salvaging the Customer Relationship When Things Go Wrong

I love traveling, but detours and interruptions can make it incredibly frustrating. A recent travel experience reminded me that sometimes companies can’t fix their mistakes, but they can mitigate them effectively and leave customers feeling…
company culture written on blackboard

Workplace culture—More important now than ever before?

The world that we live in seems to get a little weirder and a little wackier each and every year. Social issues, geo-political issues, financial challenges, increasing expectations, and more. These challenges play out in homes and workplaces…

Great Expectations

I am a big advocate for good customer service. Shocking, I know. Of course, nobody wants bad customer service and nobody wants to feel like the company they are supporting doesn’t care about their needs. That being said, I think you can easily…

Bad Company

Recent headlines in the news have made it seem like large corporations are becoming more evil than ever before, or at the very least more prone to abusing the power that they have. We heard about Turing Pharmaceuticals and Mylan hitting customers…
pattern turking

Pattern Turking

I’m forever enamored with the idea of “scale.” You hear it a lot. Sure, some companies are doing it well. But if you dig under the surface of the companies that say they are scaling, they really aren’t. Take Zenefits. One of my favorite…