Tag Archive for: business
Ways to safely use ChatGPT
The title of this blog was chosen intentionally. With any new technology, we must proceed mindfully and avoid dangerous situations. In the case of using ChatGPT, my feeling is that companies dealing with sensitive client information must be…
7 Ways to Keep Customers Happy
In a world with a growing number of vendors for a variety of commodities, it can be tough to attract and retain customers. For example, if I get sick of one streaming service because they increased their prices or updated their household sharing…
The Golden (Flake) Standard of Customer Service
In a society filled with hustle culture, most people don’t know how or when to stop and ask for help. The refusal to seek help dials down to the common question: why let someone help, when I can do it better myself? Or moreover: why let someone…
Will tech be forced to pay its fair share?
Two separate actions—one a US lawsuit and the other a Canadian law—begin to inject some sanity into issues of ownership, copyright, and technology’s relationship with each.
Canada’s Online News Act, effective at the end of this year,…
‘Everyday People Doing Everyday Things’ Videos
Has anyone found their family (kids in particular), friends, or themselves interested in watching videos of everyday people doing everyday things lately? Nothing spectacular, like professional sports or performances, but simple or routine activities?…
The Power of Exceptional Service: The Art of Effective Communication and Responsiveness
In today's fast-paced world, where customers have numerous options at their fingertips, providing exceptional service has become crucial for businesses to stand out from the competition. We just completed (4) two-hour service training sessions…
The Journey to the 4 Day Work Week
The Journey to the 4-day work week is just getting started. This trend is at full capacity and has brought the attention to multiple countries, thousands of employers, and millions of people. So far, there have been reports from multiple countries…
The best deal benefits all
Out of curiosity, I’ve started asking people in my life to share the best advice they have ever received from someone else. They are always extremely powerful ideas that I find useful mulling over when I have time to sit and think. Here is…
Tell The Truth, But Make It Fascinate
While getting my degree in advertising at Portland State University, professors encouraged students to do a lot of extracurricular reading – and provided recommendations. The ones I remember enjoying most were: Lovemarks, How to Talk to Anyone,…