My weather app shows it’s going to be beautiful in Philadelphia next week, and forecasts like this are only one of the many reasons June is my favorite month of the year. It’s so much easier to get out of bed and take that walk before work when the weather is perfect, and naturally, the […]
In today’s fast-paced world, where customers have numerous options at their fingertips, providing exceptional service has become crucial for businesses to stand out from the competition. We just completed (4) two-hour service training sessions for a client, where we spent a lot of time talking about the importance of effective communication and responsiveness. It’s no […]
AI is having another moment. Every few years it grabs the attention and dominates the headlines. Most major newspapers have a weekly take on it. More than ever, companies tout the most rudimentary machine learning as AI to veil themselves in the spectacular now. And since AI is having a moment, it’s time to remind […]
How we listen has a measurable effect on the quality of information the other person expresses. In Stephen R. Covey’s best-selling book, The 7 Habits of Highly Effective People® he explains that most people listen with the intent to reply, not to understand. Effective listening requires actively participating in the communication process by being fully […]
The other day I was watching a YouTube video, which depicted various “mind traps” that affect how we see the world. Mind traps in the world of psychology are called cognitive distortions, aka ways our brain can trick us into a false reality. While the brain is the most intricate and complex organ in our […]
Last week, our remote team members from across the country gathered in New York City for an unforgettable, purpose-driven experience. As part of our commitment to making a positive impact on our community, we recently embarked on a volunteer initiative to create and donate 200 comfort kits for the Bowery Mission, an organization that has […]
The Journey to the 4-day work week is just getting started. This trend is at full capacity and has brought the attention to multiple countries, thousands of employers, and millions of people. So far, there have been reports from multiple countries and employers running 4-day work week trials, and the results have been positive. As […]
Out of curiosity, I’ve started asking people in my life to share the best advice they have ever received from someone else. They are always extremely powerful ideas that I find useful mulling over when I have time to sit and think. Here is mine… In grade school I had a relative and role model […]
I often get emails or questions from people wanting to give back at their place of work, and not knowing where to start. During @ideba’s Annual Business Review last year, we sent $75 VISA gift cards to 75 clients, for them to hand out to someone in need. Little did we know the impact the […]
