Navigating Last-Minute Client Requests Gracefully

Last-minute client requests are common in the business world and may throw off your carefully crafted plans. How you handle those requests can make or break your reputation. It all comes down to maintaining composure and reassuring your clients…

From Data to Decisions: Business Intelligence for Competitive Advantage

In today's hyper-competitive business landscape, data isn't just an asset—it's the lifeblood of strategic decision-making. Yet, despite the overwhelming volume of data generated every second, many companies struggle to transform this raw information…

Attention to detail goes a long way

Attention to detail feels so simple but is very complex and requires deliberate thought and energy. I sometimes find that people choose speed over detail. Guess what? Doing things fast won’t matter if the details are incorrect. In fact, you…

Can’t find time? Find a way.

And, no – multitasking is not the answer. We know that focus, accuracy, attention to detail, service, and quality are compromised when you are spread too thin. Whether you have 10 tables that need their checks, refills, and extra sauce on…

Fundamental Truths

Throughout my career I have paid significant attention to learning fundamental rules that consistently lead to success when applied. Removing all factors of circumstance, luck, bias, and favorable conditions, these are the practical and true…