
Can Advertising Make Everything Free?
I may be late hearing about this organization called FreeWater…

Summer is Here… Start Your Day with a Smile
Today marks the official start to summer. I am lucky enough…

Know What Your Customers Expect from Your Solutions — and Your Company
Judging from the customer satisfaction score (CSAT) and voice…

Returning to In-Person Conferences
I had the chance to visit the RSA Security Conference yesterday…

Lack of an Agenda
As we continue to operate in a mostly virtual work environment,…