Tag Archive for: teamwork

Blame Game: How Attribution Error Can Undermine B2B Teams

In B2B organizations, success centers around smooth collaboration between Sales, Marketing, Product, Customer Success, and Support. But when things break down, such as missed deadlines, misaligned priorities, and poor handoffs, frustration can…

Fundamental Truths

Throughout my career I have paid significant attention to learning fundamental rules that consistently lead to success when applied. Removing all factors of circumstance, luck, bias, and favorable conditions, these are the practical and true…

Not all clients are created equal.

My curiosity was captured by a question posed last week on LinkedIn… "Is the customer always right?" I thought about it from a couple of other angles: "Do vendors always have to act in a subservient manner, and do good and bad clients…
five soccer shoes with toes touching

Teamwork Makes the Dream Work

The iconic photo of Argentine footballer Lionel Messi and his teammates celebrating the 2022 FIFA World Cup victory in Lusail Stadium in Lusail, Qatar, is the most-liked Instagram post of 2023 with nearly 75.6 million likes. Soccer is…
six people cleaning up a beach

Connecting Over Caps

This year, I was fortunate enough to participate in two opportunities to reduce landfill and litter: one in my community and another with my Ideba team near Sanibel Island, the “Seashell Capital of the World.” Surprising or not, in the…
restaurant table and chairs
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Two critical lessons in exceptional service from episode 9 of The Bear

After the intensity of The Bear season 1 on Hulu – the ferocity and volume of dialogue, tight framing, juddering camerawork, and passion the characters have for the sandwich shop, for the dishes, and for one another – at first, it seems…
smiling group of people holding shirts

There are no words.

2023 After a three-year hiatus post-COVID, I assembled a group of 12 people to visit the school @Ideba supports in Uganda this month – projects including painting; designing and stocking a library; and providing guidance for businesses…
team with thumbs up

Strengthening Our Team and Community Through the Bowery Mission Initiative

Last week, our remote team members from across the country gathered in New York City for an unforgettable, purpose-driven experience. As part of our commitment to making a positive impact on our community, we recently embarked on a volunteer…
arms around eachother

Decisions That Impact Those Who Matter Most

One of the things I love about Ideba and our team is a unified commitment to giving back. Everyone has their own way of giving back on their own, but whenever we are together as a group, the desire to help others is unmatched. As we plan…