Posts

Taskmaster – Where Nonsense and Strategic Thinking Co-Exist

There’s nothing better than finding a new TV show and realizing there are already multiple seasons available because you were late to the party. I recently came across a British reality TV show, called Taskmaster. The show includes the Taskmaster,…

The Locksmith

Most blog posts provide the reader answers to a problem, or are written to demonstrate one’s formed opinion. Instead, my intent for this blog is to ask a philosophical question about a complex customer experience issue faced by professionals.…