Posts

Dedicated

When asked to describe Ideba in one word, I chose the word “dedicated” for two-fold reasons. Dedicated to our clients I have worked at Ideba for almost eight years and have never once experienced our leadership team, advisory board,…

Why Aren’t You Responsive?

I often judge professionals by their responsiveness, or lack thereof. Communication is a key component of providing exceptional client service. When I say “client”, I don’t mean just the external person you are servicing. Client’s…

Are you part of the problem? Or the solution?

In almost every industry, companies aim to please their customers (at least they should). I recently took a United flight from Houston, TX to Tampa, FL. Once we pulled away from the gate and lined up to take-off, a major storm came in. All flights…