Tag Archive for: uber
The Amazement Continues
As the number of unicorn companies continues to expand, I wonder what the next Uber or Snowflake might be. Something that is already here, we just don’t quite get the impact it will have a decade later. To that end, I share…
Wingsuit Customers
As we fast approach the era of low friction and personalized customer interactions, businesses are facing shifts that have dramatic impact on their operational models. The sweet collision of user expectations and technology doesn’t allow…