Posts

COVID has changed us, but how?

Hopefully, safe, effective vaccines will help us put the worst of COVID-19 in the rearview mirror. However, it has changed us, and I will be curious to see which of those changes prove to be long-lasting and most impactful. Working from…

Great Expectations

I am a big advocate for good customer service. Shocking, I know. Of course, nobody wants bad customer service and nobody wants to feel like the company they are supporting doesn’t care about their needs. That being said, I think you can easily…