Tag Archive for: conversation

people in negotiation

Active Listening: The Meaning Behind the Message

How we listen has a measurable effect on the quality of information the other person expresses. In Stephen R. Covey’s best-selling book, The 7 Habits of Highly Effective People® he explains that most people listen with the intent to reply,…
video call

Let’s Face it. Zoom is Weird.

The sudden ubiquity of Zoom made me question my sanity.  When I’m on the phone listening to you, I concentrate on your voice and what you are saying. Similarly, as a speaker, I know I have my only my voice with which…