Tag Archive for: ai

The AI threat is news again

AI is having another moment. Every few years it grabs the attention and dominates the headlines. Most major newspapers have a weekly take on it. More than ever, companies tout the most rudimentary machine learning as AI to veil themselves in…

Let Technology Get Back Again

If I were alive in the early 20th century, I would have had the opportunity to witness firsthand some of the transformative technologies that impacted our world then. And to watch the complaints and the praise by the masses. Let’s attempt…

Structured Computational Prowess vs. Human Irrationality

Considering its ubiquity, marketing departments clearly believe the mere mention of AI makes their solutions seem more robust and cutting edge. It’s as if the very invocation suggests a semi-infallibility—an ‘if the machine says so, it…

How are you sharing your product roadmap with increasingly inquisitive customers?

Conducting qualitative research on behalf of technology customers over the past 20 years, it has been interesting to see the shift in expectations among their clients, when it comes to sharing their product roadmap. Gone are the days when clients…

People, Process, Technology

Now that we are seeing commercial releases of GPT-3 artificial intelligence, this year has been phenomenal in watching new tools for marketers evolve. As they get smarter, expand the datasets, and improve the user experience, this year should…

Ready Synthetic Go.

The world’s house arrest surfaced new habits and accelerated synthetic products - big empires today. Think the star-studded MasterClass, or the elite expertise of Farnham Street. This is a far cry from when I made $380 dollars selling…

AI Is Just as Biased as We Are

You may have heard: Amazon’s job recruiting tool didn’t like women. The tool was built to review job applicant resumes and identify the most qualified candidates. The issue was that the AI had been trained via patterns observed…

Chatbots, Siri and Alexa

Little chatbot bubbles continue to appear more frequently in our digital lives.  I find myself using them most often when I can’t get a reasonable time estimate from a customer service line.  Talking to a human (especially one…

The Lure of the Robot Doctor

You may have seen a news article or the viral video about a man who was informed he was dying by a telepresence robot.  Per the NY Post, the patient was told the doctor was making rounds and would speak to him and his family. They were…

Getting off this Rock

Congrats to the amazing NASA team for landing a new rover on Mars Monday. The successful landing was filled with so much tension, like their calculations were off and it would fail in the last seven minutes. Would love to have compared that…