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We’re more likely to bore ourselves to death with AI before it can do its worst

I hear folks marvel at the wonders they achieve with AI – the…
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Has tipping culture reached a tipping point?

Every card reader now seems to open with the same “quick question”:…
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The case for a little uncertainty

In customer research, we enter a study with clear objectives,…
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Understanding the full story

For the past month, I’ve been reading a 900-page book. It’s…
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Consistency builds confidence

Recently I landed at an airport after 36 hours of international…
A baseball field at night lit up with players on the bases.

Simplicity is harder than it looks

Photo by Matt Dodd on Unsplash The only meaningful time I spend…
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Creative inspiration for giving back

As a stepparent to twins that concluded their university education…
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The ripple effect of one opportunity

Experience has a unique way of teaching us things we could have…
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The process is part of the product

This time of year is full of transition. Summer plans are ending,…

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