Tag Archive for: CustomerSuccess

The Evolving Role of the CRO

Sales is hard! Many Sales leaders set new stretch goals year over year, sometimes without any shift in business fundamentals – increasingly relying on upselling and cross-selling to drive higher revenues. Turnover is high among salespeople…

‘Tis always the season for exceptional service

In my February blog post, I discussed waning motivation as we experience post-holiday blues and struggle to convert resolutions into healthy habits and lifestyle changes. That was 2 months into the new year, and here we are now with less than…