Posts

Wingsuit Customers

As we fast approach the era of low friction and personalized customer interactions, businesses are facing shifts that have dramatic impact on their operational models.  The sweet collision of user expectations and technology doesn’t allow…
closeup hand arrange wood letters as csr abbreviation(corporate social responsibility)

Commercial Social Consciousness

A new trend emerged during this year’s Super Bowl: a growing social consciousness in the content of the commercials.  It’s pretty obvious to observant U.S. citizens that we’re now in an age of insensitivity compared to the past decade…

Avoiding Uber-Shocking Prices on Uber

A couple of weeks back, colleague Kaila Joynes shared some very insightful information about the AirBnB world.  It was eye-opening for me as I foolishly thought I could get a great deal on a cool place to stay anywhere using the service. …