Recent Blog Posts
- White-glove service is in the detailsApril 24, 2024 - 10:25 am
- Tech desperately wants AI for its ‘next big thing’April 17, 2024 - 10:47 am
- The Subjectivity of 1-10 Scale Ratings: Navigating Nuances in Customer SatisfactionApril 10, 2024 - 8:03 am
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The Importance of Empathy
Exceptional Customer Experiences Matter
Why Executives and Marketing Leaders Need to Consider Research
Social media is getting better for corporations
‘Audio Archiving’: A Mindful Alternative to Photography
Transparency: The understated and underrated business quality
Teamwork Makes the Dream Work
GenAI – Key Research Findings in 2023
Biometrics: The Party Pooper of Passport Stamps