2017: The Year of Truth?

We’re all inhaling a collective deep breath readying to exhale a heartfelt goodbye to 2016. This time, on December 31st at midnight as we sing Auld Lang Syne, it will mean more than it has in past years.  This has definitely been a year to…

Great Expectations

I am a big advocate for good customer service. Shocking, I know. Of course, nobody wants bad customer service and nobody wants to feel like the company they are supporting doesn’t care about their needs. That being said, I think you can easily…

Love Makes The (Ad) World Go ‘Round

“For more years than I can remember I have used the same shampoo: Head & Shoulders. Ridiculous, isn’t it? I mean it’s a shampoo to remove dandruff, which it does. But I’ve no hair, let alone dandruff! Still, I love Head & Shoulders.…

Amazon Whoa!

Have you ever been in a grocery store waiting in line to check out behind a bunch of screaming kids and wondered if there could be an easier way to leave without having a meltdown? Well your dreams may become a reality soon. Amazon just recently…