The Value of Internships – a Two Way Street

When I left high school, like many other teenagers I was unsure of a career path and what I wanted to do when I grew up. So, I took four internships – at an insurance company, an oil company, a merchant bank and at a marketing firm. At the…

The Subscription Economy Creates Debt

I finally had a moment to look at my credit card statement, something I rarely do (but should), and found some enlightening facts. I had been paying $40 a month on three services I had stopped using over half a year ago.  Stopped using, but…

The good, the bad and the ugly… of customer service

After spending about 10 years working in the hospitality industry, I can’t help but be extra critical when observing customer service (or lack thereof). 82% of people have stopped doing business with a company due to bad customer service.…

Why I Love International Exchange Programs (and I Haven’t Even Left Yet)

In 3 short weeks, I will be boarding a plane to the Czech Republic where I will live and study for 4 months. Even as I write this, that sentence doesn’t mean much to me because I can hardly believe it myself. I am so utterly unprepared for…

The Tech Chasm

I know very few very young people.  It just turned out that, in advanced middle age (I don’t expect to live to be 110), I have few opportunities to interact with people in their late teens and early twenties.  From the few I do know, and…